Who we are
At Informed K12, we’re on a mission to help school district administrators operate efficiently and gain insight into their most critical school business processes. Still today, most school districts have hundreds of mission-critical processes that run on paper, making visibility and improvement near impossible. We transform paperwork from a daily stumbling block to a strategic tool. This makes it possible to hire the right teachers for the right classrooms faster, manage bus routes for students without permanent housing, ensure teachers get reimbursed and paid on time, and a lot more. In short, we are powering the future of school district operations by helping district administrators drive the systemic change needed to improve productivity, accountability, and equity.
Our founders came out of Stanford University’s Graduate School of Education. Informed K12 (formerly Chalk Schools) was one of the first companies funded by Stanford’s StartX accelerator and top education technology incubator Imagine K12, now part of Y Combinator. Learn more about us at www.informedk12.com.
About the role
As a Customer Success Analyst, you will oversee the technical design and delivery of solutions for districts. You will develop and apply your expertise with InformedK12’s product offerings to deploy solutions that meet our districts’ business needs, understanding their complex workflows and helping to build operational capacity. In collaboration with Customer Success Managers, you will collect and document requirements and specifications, configure the InformedK12 platform, and lead Quality Assurance (QA), User Acceptance Testing (UAT), and launch processes with customers to ensure successful outcomes.
What we’re looking for
How to Apply